I ahve just had my rover 218 sent to a garage for a replacemnt head gasket and was quoted £350-£400 ant told it would take 3-4 days itw as sent on monday and came back this evening ******* out water and was then told that the bill was over £600 which i just dont have! why is it leaking water and why has the price went up so high?
Firstly, it sounds like the garage don't really have a clue and don't get many MG/ROVER head gaskets to do... lol...
They should not of carried out the work above the quote they originally gave without contacting you first to see if you were ok with it!
i spoke to them last week and they did tell me that all of the aboe was included in the price have been given no explanation so far.
Car went away at the start of the week was told that it would take a few days 1 day to take aparts, 2nd day for Head to be sent away to be skimmed. 3rd day to be put back together.
It has come back 4 days later with the expansion tank steaming and bubbling and pouring out water.
I asked what was wrong and was told it is excess water and oil that they cant flush out i am very confused and any help would be much appreicated.
it does not take a day to take apart... lol, more like an hour to two hours maximum (if you know what you're doing, which you'd expect from a garage). It also doesn't take a day to put back together... more like 2-3 hours maximum.
If they told you £350 to £400 at first then that is an estimate. Any reputable garage will contact you before committing to 10% higher than that.
The work done was obviously not tested and as such I would doubt the mechanical repairs as well.
I would try to get the car back and then have another mechanic check it out and repair it. I would also with-hold any expense I had out of the £400 payable to the original garage.
But that is just me!
+1. Totally agree.
We would NEVER carry work out if it was above an original quote without discussing it with the customer first. Also, i would take the car to another garage or mechanic and have them fix it with the money you'd put to one side originally.
The whole job i was quoted at £400 now that all this has happened they want £600 because since the last time they did a hg on a rover the bolts and parts have shot up in price. Plus its cost extra because of the state of the engine and its cost more to them for it to be skimmed.
The Garage never called me to tell me of the increase in price and expected me to pay £600 with the coolant bubbling and pouring out creamy oil.
I dont know what i can do legally as in not pay and take the car back or if i am maybe jumping the gun a little if i did that.
The whole job of £400 was not a bad price coming from a garage to do a hg replacement including cambelt and waterpump. However, putting it up to £600 because "parts have increased in price" is bull *****. If they're a garage, they should get the parts at a trade price (which is alot less than the normal customer buying them themselves) I know for a fact the parts needed can be supplied for less than £200. I personally would refuse to pay up and take the car elsewhere. I'd also send the garage a letter explaining why you're not willing to pay £600 especially when your original quote which you AGREED to was less than that, AND the fact it's ******* out water and building up pressure which shows they haven't done the job properly or it wouldn't be doing that (You let a garage do your hg, and expect it to come back running well, or at least i would anyway...)
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