Buying and selling on these forums - MG-Rover.org Forums
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post #1 of 1 (permalink) Old 12-07-2011, 13:44 Thread Starter
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Location: Donny, Yorkshire
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Buying and selling on these forums

Before advertising item(s) for sale on making a purchase on the forums pleas ensure you are familiar with the following.

Taken from the forum rules:

17) Selling items on these forums (also see para 18)

17.1). In order to sell items on these forums you must first be a supporter. Details can be found here. Selling on behalf of others is not allowed.

17.2). Items must NOT be advertised or offered for sale outside the For Sale forum.

Here is a summary of the different supporter levels:
  • Supporter
    This is the standard level available to members. It gives you all the benefits of becoming a supporter of this forum detailed in the FAQ page here. The cost for one year is: 12 (US$25 €18 AU$30)

  • Seller
    If you are a NOT a business or selling on behalf of a business and you have some items you wish to sell, this is the option for you. This gives you 4 weeks access to the for sale section. Please note, the standard supporter level has this by default, so you do not need to take out this if you are already a supporter. The cost for 4 weeks access is: 3 (US$5 €3)

  • Trader
    If you sell a lot of items, this level is for you. The benefits are in line with the standard supporter, but you can also sell as much as you want through the forums. You also get an entry in the forthcoming Trader Directory section of the site.

  • Trader (Monthly)
    Same as Trader, but payable monthly.

  • Trader+
    As per trader, but you also get a banner advert added into rotation on the website for 12 months.

  • Forum Sponsor
    Fancy sponsoring a forum on mg-rover.org? Contact sales first to check availability, but this subscription will allow you to sponsor a forum, with your name and a banner shown when the forum is viewed.

Note: For Trader prices, applications and banners please email sales@autoguide.com for further details.

18) Buying items on the forums

18.1). Buying items on any forum can be a tricky and risky business. It goes without saying that you should look into the seller before making any purchase. Try to satisfy yourself that they are a reputable seller and check for feedback in any previous for sale threads. Don't be afraid to approach the seller and ask questions for clarification. Remember, be polite and explain your request clearly. The owner and staff of these forums cannot guarantee any sale on the forums. All transactions are between the seller and purchaser. Ensure you understand the method of delivery. Does the seller offer tracking? If not, why not? Proof of postage can be obtained for small items from the Post Office and whilst that does not insure the goods in the event of loss or damage it at least provides evidence the item(s) have been sent. Ask the seller for a tracking number so that you can track the item(s) progress. Ask the seller for a landline number and speak to them before making any payment to satisfy yourself that the item(s) are what you expect. Traders may offer you a mobile number instead of a landline and this is to be expected. Any reputable seller should have no trouble giving you their landline number and as a buyer you then have an assured method of contact should something go wrong.

18.2). Payments

18.3). While some sellers only want cash or a money order, most sellers will accept PayPal and this should probably be your preferred method of payment. PayPal allows you to keep track of your payment and it does offer you recourse if there is a problem. When you are ready to buy, have the seller send you a payment request for the agreed upon amount to your PayPal account and then pay. If you do agree to buy with a money order, make sure that you really trust the seller because once the money is sent you have no easy way to get your money back if the seller doesn't ship you the promised item(s).

18.4). Never make a payment with PayPal as a "GIFT". PayPal will not be able to offer you buyer protection if you make the payment as a "GIFT". If the seller refuses, you may wish to back away from the transaction as they may have something to hide. All sellers should factor PayPal fees into their asking price and therefore have nothing to hide.

18.5). Tracking Your Purchase

18.6). Since you already requested a tracking number, you should be able to follow your purchase's progress as it's shipped to you. Once your package comes, make sure that it's as the seller described and then be sure to leave the seller some positive feedback in the appropriate thread. If there are issues with the item(s) please try to resolve them off the forums before diving in and attacking the seller. In my experience most issues can be resolved quite quickly. See below.

18.7). Resolving Problems

18.8).Unfortunately, not every online sale goes off without a hitch. Usually, though, you do have recourse. If the seller doesn't ship your package or gave you something other than what you expected, your first step is to contact the seller and see if they will make things right. If that fails, since you saved all the information about your sale you can file a report with PayPal and see if they can resolve it - this can be a lengthy process but at least you can do it from home.

18.9). If all else fails....

18.10). If you paid by some other method rather than PayPal and you cannot get a reply or satisfactory explanation from the seller, you can contact the police department near to where the seller lives and see if they are willing to go and speak with them. If all else fails, you can file a civil suit, though the cost of that suit may be expensive. It is possible that simply getting served with court papers from the small claims court will encourage the seller to cooperate. We hope it never comes to this.

18.11). Notifying forum staff

18.12). If you reach the point of dispute where you cannot contact the seller or the seller is refusing to budge then please contact a member of the moderation team. They will try to mediate between the seller and the buyer but they have no legal clout. The moderation team will not be able to guarantee a satisfactory outcome as all transactions are personal matters as described above. The moderation teams’ interest is in protecting its members first and foremost.

18.13). Guidelines for selling items

18.14). The guidelines for selling items are the same as those for buying. As stated in para 17 above, in order to sell items you must first and foremost be a Supporter, Seller, Trader, Trader+ or Forum Sponsor. You can only sell items in the appropriate For Sale forums and you must be clear up front about payment methods, tracking, delivery expectations and refunds. We suggest you use the following format:
  • Item(s) for sale: (Insert full detailed description here)
  • Condition: New or used. If used please state the condition i.e. worn or not fully working. If not fully working explain in what way the item(s) are not fully working.
  • Payment method: i.e. PayPal, cash etc.
  • Delivery terms: i.e. courier, Parcel Force etc.
  • Anticipated delivery time after payment: i.e. next day, 2-3 working days
  • Refund policy: State if refunds are available on the item(s) you are selling and the time frame e.g. 7 days from receipt.
  • Are the item(s) fully insured against loss or damage?: You stand more chance of selling your item(s) if you can offer protection to the buyer.
Jason DisAll likes this.

Last edited by Stu; 01-11-2013 at 18:04.
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